RootMD ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website (rootmd.health). This Privacy Policy explains what information we collect, how we use it, and your rights. This policy applies to our website only. Protected health information created or received in the course of treatment is governed separately by our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA).

Scope and HIPAA

Information you submit through this website (for example, a contact form or appointment request) is not a substitute for secure communication with our office and should not include detailed medical information. Do not use website forms or email to send sensitive health information or for urgent medical needs. For our full HIPAA privacy practices concerning your medical records, please see our separate Notice of Privacy Practices, available at our office and at [link].

Information We Collect

Information you provide directly, such as:

• Name, email address, phone number, and mailing address.

• Appointment requests, questions, or messages you submit.

• Any information you voluntarily include in a form.

Information collected automatically, such as:

• IP address, browser type, device type, and operating system.

• Pages visited, time spent, and referring website.

• Cookies and similar technologies (see below).

Cookies and Analytics

We use cookies and analytics tools (for example, Google Analytics) to understand how visitors use our website and to improve it. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly if cookies are disabled. If we use advertising or retargeting technologies, we will disclose them here and honor applicable opt-out mechanisms.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests.

• Provide, maintain, and improve our website and services.

• Communicate with you about our practice (where permitted).

• Comply with legal obligations and protect against fraud or misuse.

We do not sell your personal information.

How We Share Your Information

We may share information with:

• Service providers (for example, website hosting, scheduling, or analytics vendors) who are contractually bound to protect it. Where these vendors handle protected health information, we maintain Business Associate Agreements as required by HIPAA.

• Legal and regulatory authorities when required by law or to protect our rights, safety, or the safety of others.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through this website. As required by the Florida Information Protection Act (FIPA), we will notify affected individuals and, where applicable, the Florida Department of Legal Affairs in the event of a breach of unsecured personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may:

• Request access to or correction of the personal information you have provided.

• Opt out of non-essential communications.

• Disable cookies through your browser settings.

To make a request, contact us using the information below.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent, consistent with the Children's Online Privacy Protection Act (COPPA).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date below reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact:

• RootMD

• Phone: 321-723-7353

• Email: hello@RootMD.health

• Mailing Address: 230 5th Ave, Indialantic, FL 32903

Last updated: 9/3/2026.